Ask any group of executives to define their biggest problem, and most will say ‘communication’: within or between individuals, between departments, between levels, or between the organisation and its customers. Tony specialises in fixing such problems – as a consultant, trainer and coach.

He honed his skills initially in journalism – working around the world for some of the world’s best-known newspapers, including the London Sunday Times, the Toronto Star, the Rand Daily Mail and The Australian. He also edited half a dozen million-selling books for Reader’s Digest, still writes an occasional column for the magazine Professional Consultancy, and is a guest speaker on business-winning for the Institute of Directors.

These days, his clients in the UK and across Europe include ABN-Amro, Barclays Capital, Dell Computers, Freshfields, Invesco Perpetual, Shell Oil, Telewest, and all the Big Four accounting firms.