Stepping Up: Individual Performance Programme

Whether it’s helping a talented leader transition into a new role, turning around an underperforming individual or sorting energy-sapping relationships, our tailored coaching programmes get the best out of people and situations.

Like the

• technically brilliant Legal Counsel who learned that the skills that won court cases weren’t the right ones for building partnerships within his own company.
• super bright Finance Director who learned that just because he could see the right solution to a complex problem, didn’t mean that his team would immediately buy in to it.
• IT Director asked by his CEO to turn his department into the vanguards of business and cultural change.

• Highly experienced national sports coach who needed to adapt her style to engage with a new generation of younger athletes.

How we work

1. Understanding your context

We start by meeting you and your sponsor to understand your individual perspectives and the organisational context. This is a critical step in building alignment, shared expectations and increased appreciation of each other’s points of view. Together we determine whether the intervention is primarily about

• Increased Efficiency
• Achieving Results
• Determining Strategy
• Purpose and Meaning

We then invite you to nominate six or so colleagues, peers or team members whom we can meet to better understand your role, style and impact – as well as learning important detail about their behaviour and personality. We collate the themes and feedback that emerge from these conversations and share it with you. Although the feedback is non-attributable, the process will quickly help you generate fresh insights about your role and the people around you.

2. Increasing Role Clarity

Sustainable performance requires that three aspects of your role are aligned:

Role as defined

We help you understand the impact of job design, work structure and organisational dynamics on your role, and develop a strategy to address the aspects that limit your performance.

Role as understood

There are many ways of thinking about your role – not all of them helpful or accurate. We ensure that you develop the most productive understanding of your role now, and as it might evolve.

Role as executed

Accurate self awareness is critical, and we help you build a healthy and robust appreciation of your own behaviour and the impact you have on the people around you.

3. Past, present and future

Your successful development relies on a clear articulation of your future aspirations, and an appreciation of how your personal and organisational history has shaped your current performance. By mapping your performance trajectory we can help dissolve potential blocks so that your performance evolves faster and in alignment with who you are – rather than asking you to adopt superficial techniques.

How long and how often?

The process is front-loaded, so that we spend a couple of days with you and your people in the first few weeks, then we usually meet you for two hours, every 4 – 5 weeks. If appropriate we may also suggest facilitated sessions with key relationships or a whole team workshop. We agree the scope with you as part of the initial meeting, typically 4 – 8 months.

Contact us to find out more